Commonly asked questions
What is a rebate?
Why are rebates being offered?
How do I claim a rebate?
What rebates are currently available?
What are the Terms and Conditions?
Who are Australian Gas Networks?
There are currently no supply outages on our South Australia network. To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. You can find information on our Covid-19 response here.
Supply Outages: To report an outage, or if you're unexpectedly without gas supply and want more information, please contact our Gas Supply Faults hotline on 1800 898 220. Read more about gas outages, leaks, and emergencies.
Coronavirus Update: There is help available for anyone experiencing financial hardship. Your Energy Retailer (who bills you for your gas usage) will have programs available to support you. You can find further details on this here.
DismissRebates and Offers
What is a rebate?
Why are rebates being offered?
How do I claim a rebate?
What rebates are currently available?
What are the Terms and Conditions?
Who are Australian Gas Networks?